Condor We love to fly.
Ticket Deposit

Ticket Deposit

Ticket Deposit

General Information
You no longer need tickets for flights booked on Condor.
The exception is flights with connections via Deutsche Bahn that have not been booked online or through our Service Center.
In the case of short-notice bookings (less than 96 hours prior to departure), your travel documents will be held for you for pick-up at the departure airport. See your reservation confirmation for more information.

Please be at check-in on time with your travel documents and be sure to note our Check-in times.

You can obtain your travel documents at:

 Departure airport  Pickup / Business Hours Phone & Fax
Berlin-Schoenefeld Thomas Cook service counter
terminal D, starting 2 hours before departure
Phone: +49 (0) 30 6091-5670
Fax: +49 (0) 30 6091-5671
Berlin-Tegel Thomas Cook service counter
across from gate 11, starting 2 hours before departure, no earlier than 4 am
Phone: +49 (0) 30 4101-4188
Fax: +49 (0) 30 4101-3069
Bremen Thomas Cook service counter
terminal 3, starting 2 hours before departure
Phone: +49 (0) 421 53-1444
Fax: +49 (0) 421 53-5679
Cologne/Bonn Thomas Cook service counter
terminal 2, departure hall, starting 2 hours before departure
Phone: +49 (0)2203 95-1654
Fax: 02203 95-1656
Dresden Thomas Cook service counter
departure level, starting 2 hours before departure
Phone: +49 (0) 351 88-14710
Fax: +49 (0) 351 88-14711
Dusseldorf Thomas Cook service counter
departures, hall B, starting 2 hours before departure until 10pm
Phone: +49 (0) 211 421-6730+31 Fax: +49 (0) 211 414147
Erfurt Thomas Cook service counter
terminal B, starting 2 hours before departure
Phone: +49 (0) 361 656-2494
Fax: +49 (0) 361 656-2439
Frankfurt/Main Condor ticket counter, terminal 1, departure hall C, counter 729.6 and 729.7
Phone: +49 (0) 69 690-28303
or +49 (0) 69 690-28302
Fax: +49 (0) 69 690-59442
Friedrichshafen Thomas Cook service counter
arrival hall, starting 2 hours before departure
Phone: +49 (0) 7541 284581 Fax: +49 (0) 7541 372694
Hamburg Thomas Cook service counter
terminal 2, main entrance: left hand starting 2 hours before departure
Phone: +49 (0) 40 50752878+79 Fax: +49 (0) 40 503697
Hanover Thomas Cook service counter
terminal C, departure level, starting 2 hours before departure and daily 6pm-9pm
Phone: +49 (0) 511 977-2449 Fax: +49 (0) 511 738907
Karlsruhe/Baden-Baden Thomas Cook service counter
departure hall, building B 408, starting 2 hours before departure
Phone: +49 (0) 7229 661290 Fax: +49 (0) 7229 661291
Leipzig Thomas Cook service counter
central terminal, starting 2 hours before departure
Phone: +49 (0) 341 2241223+24 Fax: +49 (0) 341 2241225
Munich Thomas Cook service counter terminal 1 module B, level 04 (departure level), room 4309, starting 2 hours before departure until 9 pm Phone: +49 (0) 89 975-99135+36
Fax: +49 (0) 89 975-99132
Munster-Osnabruck Thomas Cook service counter
departure hall, starting 2 hours before departure
Phone: +49 (0) 2571 94-4270 Fax: +49 (0) 2571 94-4274
Nuremberg Thomas Cook service counter
arrival hall, counter 95, starting 2 hours before departure
Phone: +49 (0) 911 937-1388+82
Fax: +49 (0) 911 937-1392
Paderborn/Lippstadt Thomas Cook service counter
terminal A, starting 2 hours before departure
Phone: +49 (0) 2955 77362 Fax: +49 (0) 2955 6867
Saarbruecken Thomas Cook service counter
departure hall, starting 2 hours before departure
Phone: +49 (0) 6893 83327 Fax: +49 (0) 6893 1882
Stuttgart Thomas Cook service counter
terminal 3, starting 2 hours before departure until 8pm
Phone: +49 (0) 711 948-4846 Fax: +49 (0) 711 7977220

(Subject to change without notice)

 

Departure airport Pickup / Business Hours Phone & Fax
Agadir Univers Holidays-Globus Voyages, Avenue 20 Aout, Complex Tivoli, Mo-Fr 8:30 am - 12 pm/3 pm - 6:30 pm, Sa 8:30 am -12 pm phone: 00212 28 845051
and 00212 2884 1472
fax: 00212 28 844991
Amsterdam Service Wings, Service Wings counter, departure hall 2, 3 am - 9 pm daily phone: 0031 20 4054000
and 0031 20 4054001
and 0031 20 4054002
and 0031 20 4054003
Anchorage Swissport, North 1 International Terminal, Mo-Fr 8:30 am - 6 pm, Sa 1 - 6 pm Condor Chicago phone: 001-800-524-6975 Swissport phone: 001-245-0787
Swissport fax: 001-907/248-4499
Antalya For Condor flights: Terminal 2
For SunExpress flights: Terminal 1, Mo-Fr 9 am - 6 pm
0090 444 0797
Antigua Airport Services Antigua/ASA, town office: 7 St. Georges Street, St. John's Antigua, at the airport: starting 2 hours prior to departure Condor Chicago phone: 001-800 524 6975 Antigua phone: 001-268-462-0528
Antigua fax: 001-268-462-8999
Balaton Cape Clear Aviation Ltd., Air Berlin Check-in area, 2 hours prior departure phone: 0036 8335 55000
Bangkok World Travel Service, 1053 Charoen Krung Road, Bangkok 10500 phone: 0066 2 2335900
fax or 0066 2 2351421
fax: 0066 2 2367169
Banjul RELAX TRAVELS, local office: 10 East Street-5th, RCP Oppos.Pipeline Mosque (off Kairaba Avenue) Banjul, Gambia, Mo-Th 9 am - 4 pm, Fr-Sa 9 am - 12 pm phone: 00220 4377934
Barbados Remac Tours, Barbados, Mo-Fr 8 am - 6 pm, Sa 9 am - 12 pm phone: 001 246 422 0546
fax: 001 246 422-5516
Bergen SAS Handling Services, Bergen Airport 6 am - 10 pm phone: 0047 55114376
fax: 0047 5511434
Bodrum Celebi, Check-in area, Tu-Su 9 am - 5 pm phone: 0090 252 5230167
or 0090 242 3102727
Brussels Aviapartner Belgium, Brussels National Airport, B-1930 Zavantem, Belgium phone: 0032 2723 0747
fax: 0032 2723 0693
Budapest Lufthansa Ticket Desk, Terminal 2 A, starting 2 hours prior departure. Supervision: Malev Airlines, Ferihegy Airport, Terminal 2 B, Gallery Level, Mo-Su 6.30 am - 9 pm phone: 0036-1-296-7163,
Fax 0036-1-291-5405
Burgas Totem Tourist and Aviation Service, Mo-Fr 9am - 5 pm and starting 90 minutes prior to departure phone: 00359 56 873290 
or  00359 52 610004
Cancun Swissport-/ Condor counter, Terminal 2, Aeropuerto Int'l De Cancun, 9 am - 6 pm daily, or starting 9 am to 1 hour after departure of a Condor flight phone: 0052 998 886 0764
Fax: 0052 998 886 0767
Chania Consort Travel Agency, Chania Airport, departure hall, 1nd floor , Mo-Su 8 am - 8 pm Phone and Fax: 0030/28210 63795
Colombo Walkers Tours, town office: 130 Glennie Street, Colombo 2, Sri Lanka, Mo-Fr 9 am - 4 pm, Sa 9:30 am - 12:30 pm phone: 0094 11 2306478
or 2306423
fax:0094 11 2337437
Corfu Aviareps-Hellas,
Airport departure hall, usual business hours and starting 2 hours prior departure
phone: 0030 26610 28727
fax: 0030 26610 22088
Dalaman Celebi, Check-in area, starting 2 hours prior departure phone: 0090 252 792 5359,
fax: 0090 252 792 5098
Debrecan Airport Debrecan Ltd., Air Berlin Check-in area, starting 2 hours prior departure phone: 0036 52 520 820
Djerba KARS, departure hall, 1nd floor, normal daytime office hours phone: 00216 75 652 613,
fax: 00216 75 652 613
Dubai DNATA office, Dubai airport, Terminal 2, normal daytime office hours and starting 2 hours prior departure phone: 00971 4 2995538
or 00971 4 3166715
or 00971 4 3166716
or 00971 4 3166087,
fax: 00907 4 2995537
Fairbanks OMNI LOGISTICS, Fairbanks International Airport, Air North, Whitehorse Airport, starting 3 hours prior departure phone: 001-907-474-9494
fax: 001-907-479-3246
phone: 001-867-668-3563
Fuerteventura Flight Care office in the airport, starting 2 hours prior to departure phone: 0034 928 860 655
fax: 0034 928 860 674
Funchal (Madeira) SERVISAIR departure hall, Mo-Th 8 am - 6 pm, Tu,We,Fr,Sa 10 am - 5 pm phone: 00351 291 524120
Gan (Maldives) Condor check-in counter, Gan Airport, starting 2 hours prior to departure phone: 00960 3321612
fax: 00960 3325695
Geneva Tickets cannot be deposited at the airport. Contact: AVIAREPS Airline Management, Badenerstr. 15, Zurich, Mo-Fr 9 am - 5 pm phone: 0041 44 286 9901
Goa Cicerone Air Transport Services local office, Rua Aires de Sa, Mumuti, Margao 403601, Goa, at usual business hours and starting 2 hours prior departure Airport phone: 0091(0) 832 2713 412, local office phone: 0091 (0) 832 2736 366
fax: 0091(0) 832 2731722
Gran Canaria Condor airport counter, departure hall and 2 hours prior to departure for all Condor flights phone: 0034  902 517 800,
fax: 0034 928 579 291
Graz Tickets cannot be deposited. Contact: AVIAREPS Airline Management Argentinierstr. 2/4, 1040 Vienna, Mo-Fr 9 am - 5 pm phone: 0043 1 585 363019
fax: 0043 1 585 363088
Grenada CARIN TRAVEL SERVICE, Grand Anse, St. George's, Grenada, Mo-Fr 8 am - 5 pm, Sa 9 am - 1 pm phone: 001-473-444-4363/64 fax:001-473-444-4560
Halifax Integrated Aviation Services, local office: 6389 Coburg, Rd. Ste. 405, Halifax, N.S., Mo-Fr 9 am - 5 pm or call for an appointment phone: 001-902/835 7995
Havana LTU/Air Berlin, LTU local office Calle 23 No. 64 Esquina Infanta, Vedado, Havana, Mo-Fr 8:30 am - 12 pm/1 - 4 pm phone: 0053/7-833 3524
or 0053/7-833 3525
Fax: 0053/7-833 3590
Heraklion AVIAREPS HELLAS S.A. 94581, Heraklion Airport, 71601 Crete, 1nd floor, above departure hall, 8 am - 8 pm daily phone: 0030 2810 336950
fax: 0030 2810 330070
Holguin See Havana See Havana
Hurghada Bright Sky Travel / Thomas Cook, Sheraton Road, Hurghada, 9 am - 5 pm daily phone: 0020 65 3446830 (or final digits 1-5)
fax: 0020 65 3446836
Ibiza Acciona airport counter, departure hall, starting 2 hours prior departure phone: 0034 971 809 197
fax: 0034 971 809 196
Istanbul/Sabiha Gökcen SunExpress ticket office, starting 2 hours prior departure and usual business hours phone: 0090 216 5855218
fax: 0090 216 5855219
Izmir SunExpress 65990, 1379.Sk.26/A Blok,35220 Alsancak-Izmir, daily 8:30 am - 6 pm phone: 0090 232 4440797,
fax 0090 232 422 1218
Jerez de la Frontera AGA Office departure hall, starting 2 hours prior departure phone: 0034 956 150 120
fax: 0034 956 150 121
Kilimanjaro Douglas Ebberster and Mr Gumbo,
Condor Check-in area, starting 2 hours prior departure
phone: 00255 7754 288932
Kos KARIS Travel, 7 Irodotou Str., 85300 Kos, 8 am - 8 pm daily in local office phone: 0030 22420 51141,
fax: 0030 22420 5128
Lanzarote Swissport Menzies, airport, office in Terminal 2, starting 2 hours prior to departure phone: 0034 928 846 147
fax: 0034 928 821 017
Larnaca 2Serve Aeolos at airport. 6 am - 6 pm daily phone: 00357/24-847445 or 00357/24-847400
La Romana E.T. Heinsen, La Romana International Airport, starting 2 hours prior departure phone: 001-809/813-9125
fax: 001-809/8139126
Las Vegas Penauille Servisair, International Charter Terminal 2, starting 3 hours prior to departure for Condor flights phone: 001-800-524-6975
or 001-702-261-4592
fax: 001-702-261-4593
London Heathrow Tickets cannot be deposited at the airport, Aviareps Colechurch House, 1 London Bridge Walk, London SE1 2SX, Mo-Fr 9 am - 5 pm phone: 0044/870 777 7633
Luxor Bright Sky Travel Thomas Cook / Bright Sky, Ali en Abi Talib Street, Luxor, 12 pm - 5 pm daily phone: 0020 95 237 4005
Mahón Acciona Airport desk, departure hall, starting 2 hours prior departure phone: 0034 971 157 185
fax: 0034 971 157 176
Malaga AGA Office Checkin area, starting 2 hours prior departure phone: 0034 956 150 120
fax: 0034 956 150 121
Male (Maldives) Condor Universal Travel, MLE Airport Departure Terminal, 1nd floor, 8:30 am - 1:30 pm and 3:30 pm - 5:30 pm daily, except Fr
phone: 00960 3321612 or -3332228 fax: -3325695
Marrakech Univers Holidays, Centre Commercial Hotel Amine, Avenue Abdelkrim Khattabi, Semalia, Marrakech. Mo-Fr 8:30 am - 12 pm and 3 pm - 6:30 pm, Sa 8:30 am - 12 pm phone: 00212/ 244 4688,
Fax: 00212/24430997
Marsa Alam Bright Sky Travel (Hurghada), 9 am - 5 pm daily phone: 0020/65 3446 830
Mauritius HAREL MALLAC AVIATION LTD,18 Edith Cavell Street, Port-Louis Mo-Fr 8.30 am - 4.30 pm, Sa 9 am - 12 pm Uhr phone: 00230/207 3030
Milan/Malpensa Tickets cannot be deposited at the airport, contact: Aviareps, Via Monte Rosa 20, 20149 Milan, Mo-Fr 9 am - 5 pm phone: 39 02 4345 83 88
fax: 39 02 4345 83 38
Mombasa Atlantis Travel International Ltd, Mombasa Trade Centre, Nkrumah Road, Flur 5, Mo-Fr 8.30 am - 12.30 pm, Sa 08.30 am - 12.30 pm phone: 00254/412 -221461
or - 221593
Monastir KARS office, departure hall 1st level, Mo-Sa 8 am - 12 am or starting 2 hours prior Condor departure phone: 00216/73520133
fax: 00216/73520064
Montego Bay AJAS LTD, Montego Bay Airport, Mo-So 9 am - 5 pm and starting 2 hours prior Condor departure phone: 001/876 952-0734
or 001/876 952 5530,
fax: 001/876 952-8600
Orlando Delta Airlines International, Orlando Int'l Airport Terminal B, starting 3 hours prior to departure for Condor flights Orlando phone: 001-825-5779 or 001-825-5758
fax: 001-825-5070,
Chicago phone: 001-800-524-6975
Palma de Mallorca Condor airport counter, departure hall, 9 am - 6 pm daily and starting 2 hours prior departure phone: 0034 902 517 800
fax: 0034 971 722 177
Paphos 2-SERVE at Paphos Airport, 2 hours prior to departure of Condor flights phone: 00357/996-99810 or 00357/264-22888
Paris
Charles de Gaulle
Tickets cannot be deposited at the airport. Contact: AVIAREPS Airline Management, 11 Rue Auber, 75009 Paris, Mo-Fr 9 am - 5 pm phone: 0033-1 53435392
Phuket Lufthansa Service Office, Phuket airport, Room 305, Maikhao Talang, 83110 Phuket, Su-Fr 9 am - 6 pm phone: 0066/76-327329
or 0066/76-351444
or 0066/2-2335900
fax: 0066/2-2351421
Porlamar/Isla Margarita Iscar Ground Services, Rampe In'l Aeropuerto Santiago Marino/PMV/Isla Margarita, Mo-Fr 8 am -12 pm and 1 pm - 5 pm phone: 0058/295 6116207
fax 0058/295 2691130
Puerto Plata E.T. Heinsen, Gregorio Luperon Int'l Airport/ Puerto Plata, Mo-Tu 9 am - 6 pm, Sa-Su and We-Fr 9:30 am - 4 pm phone: 001-809/586-0256
fax:001-809/586-0288
Punta Cana E.T. Heinsen, Punta Cana International Airport/ Higuey, starting 2 hours prior to departure phone: 001-809/959-0144,
fax: 001-809/959-0032
Ras Al Khaimah RAK Airways counter in check-in area phone: 00971/7 244 8090
Recife Bluvic Viagens e Turismo, local office: Agamenon Magalhaes 2556, room 10001, 52020-00 Recife, Mo-Fr 8.30 am - 6.30 pm, at the airport: starting 3 hours prior departure phone: 0055 81 2119 8666
fax: 0055 81 2119 8677
Rhodes AVIAREPS HELLAS SERVICE, departure hall, 8 am - 8 pm daily phone: 0030-2810-336951,
or  0030-22410-82128
fax: 0030-2810-336951
or 0030-22410-82129
Rome/Fiumicino European Avia Services SpA, Ticket counter check-in area, Terminal B phone: 0039 066 5957527
fax: 0039 066 5957620
Salvador da Bahia OFB Turismo, loacal office: Avenida Tancredo Neves 805 sala 601, Espaco Empressarial CEP 41.820021, Salvador da Bahia, Mo-Fr 9 am - 12 pm and 2 pm - 5 pm, and during check-in times for Condor flights at the airport phone: 0055/71/ 33415100
fax: 0055/71/33414710
Salzburg Thomas Cook airport service in the departure hall, starting 2 hours prior to departure phone: 0043 662-8580 970
or 0043 662-853811
Samana E.T.Heinsen local office, Samana Elportillo, DO/Dominican Republic, Mo-Fr during store opening hours phone: 001 809 685-3125
fax: 001 809 682 3120
Samos Rhenia Tours, 15 Themistokli Sofouli Street, 831 00 Samos and airport counter phone: 0030/22730-888000
or 0030/22730-88816
fax: 0030/22730-88855
San Jose
(Costa Rica)
Ambos Mares Ltd, Calle 5, Avenida 7-9, San Jose. Mo-Fr 8 am - 11:30 am and 1:30 pm - 5:30 pm phone: 00506/243 1818
Santo Domingo E.T. Heinsen, Las Americas Int'l Airport Puna Caucedo. Local office: Ave. George Washington 353, Santo Domingo. Airport: Mo-Fr 10 am - 3 pm. Local office: Mo-Th 8 am - 5:30 pm, Fr 8 am - 5 pm phone:001-809/549-0724
or 001-809/689-9625
fax: 001-809/549-0726
Santorin AVIAREPS Santorini Airport, 84700 Santorini, Greece, starting 2 hours prior to departure phone: 0030/22860 33321
fax: 0030/22860 34188
Seychelles MASONS TRAVEL departure hall, starting 2 hours prior to departure phone: 00248/2888888
or 00248/288909
fax: 00248/288828
Sharm el Sheik Bright Sky Travel, next to the Tropicana Rosetta Hotel, Neama Bay, Sharm el Sheik, 9 am - 5 pm daily Hurghada phone: 0020/65 3446830 (or last numbers digits 1-5)
Sta. Cruz de la Palma AGA Airport desk, departure hall, starting 2 hours prior departure phone: 0034/922 426209
fax: 0034/922 426219
Stockholm Arlanda MDA Service AB, MDA office, terminal 5, departure hall, Mo-Fr 5 am - 8 pm, Sa 5 am - 4:30 pm, Su 5 am - 8 pm phone: 0046/8 7979599
fax: 0046/8 59361221
Tangier Hit Voyages, 4 Rue Moussa, Ibn Noussair, Tangier, Mo-Fr 8.30 am - 9 pm, Sa 8.30 am - 12.30 pm phone: 00212/3999 356
or 00212/3933 2447
Tenerife South Condor Terminal B, starting 2 hours prior to departure phone: 0034-902 517 800
fax: 0034-922 759 254
Tobago Tourist Service LTD, Piarco Air Services Crown Point Airport, Mo-Fr 10 am - 4 pm and 2 hours prior to departure phone: 001-868/639-9744 fax.:001-868/639-0484
Vancouver Lufthansa Ticket counter, Vancouver Int'l Airport, starting 3 hours prior departure phone: 001-604/303-3086
fax: 001-604/303-3083
Varadero LTU/Air Berlin, local office: LTU Calle 23 No 64 Esquina Infanta, Vedado Havana, Mo-Fr 8.30 am - 12 pm and 1 pm - 4 pm phone: 0053/7-833 3524
fax: 0053/7-833 3590
Varna Totem Tourist counter, departure hall, permanent open. Local office: Tsar-Osvodboditel Blvd. 3, 9000 Varna, Mo-Fr 9 am - 5 pm, Sa 9 am - 2 pm phone: 00359/52 610003
Venice SAVE desk, departure hall, permanent open phone: 0039/041 26606 432
fax: 0039/041 26606 429
Vienna AUSTROPORT GmbH, AustroPort counter, Terminal 1A, Vienna Airport, 5 am - 9 pm daily phone: 0043 1 7007 33246
Warsaw Tickets cannot be deposited at the airport. Contact: Aviareps Airline Management local office, Ul. Sienna 72, Apt. 3, 00-833 Warsaw, Mo-Fr 9 am - 5 pm phone: 0048 22 632 3205
fax: 0048 22632 4046
Whitehorse Air North Condor ticket counter, starting 2 hours prior to departure phone: 001/867 668 2561
Zanzibar Maha Travel Tours, Vuga Street, Stone Town, P.O. 1511, Zanzibar, Mo-Fr 8 am - 5 pm, Sa 9 am - 12:30 pm phone: 00255/24-2237637
fax: 00255/24-233262
Zurich Air Berlin counter, Check-in 2, Section 1, 5 am - 9 pm daily phone: 0041-438 167 161
fax: 0041-438 167 166

(Subject to change without notice)

Available 24 hours a day
USA & Canada
1-800-364-1667
all other countries

+49 (0) 180 5 707202
0,14 €/minute
when calling from a German land line. Rates, when calling from a mobile phone, will vary depending on the provider.


Sitemap
Imprint
Terms and Conditions
Data protection
Login Partner